"Why is my Spotify on PS4 not working? How to fix it?"

Many PS4 users love to enjoy Spotify music while playing games. However, some users also have complained about issues with Spotify on PS4 not working, such as the app not launching properly, the playlist not loading, or even crashing when trying to play music, etc, which can seriously disrupt your gaming experience. Fortunately, these problems have now been fixed. If you are facing the same problem, then this article is for you! This article provides an ultimate guide to teach you how to fix Spotify not working on PS4. Let's scroll down to learn more!

Fixed: Spotify Not Working on PS4


Fix 1. Check Your Internet Connection

When finding Spotify not working on PS4, the first thing to do is check your internet connection. A stable and smooth network is essential for playing Spotify on PS4. If your network is unstable or down, you won't be able to play Spotify music properly. Here's how:

Try launching another internet-dependent service like a browser or app. This will help you confirm if you're still connected to the network. If not, switch to a stable and fast WiFi network. After that, try playing Spotify music on PS4 again to see if it works properly.

Fix 2. Reconnect Spotify and PS4

If you receive an error "Alerady Linked", you may have to relinke your Spotify account. Reconnecting your Spotify and PS4 can ensure they are associated correctly. This can fix issues with Spotify Connect not working on PS4, which may be caused by lost or damaged account information.

Step 1. Go to Settings > Users and Accounts > Link Services.

Step 2. Select Spotify, and then hit Unlink.

Step 3. Restart PS4.

Step 4. Open the Spotify app on your PS4, and log in to get connected again.

Unlink Spotify Account on PS4

Fix 3. Re-login to Spotify Account

If you're unable to log in to your Spotify account on PS4 or your account information has expired, logging back in may allow you to update your information, potentially fixing Spotify on PS4 not working.  

Step 1. Open the Spotify app on your PS4.

Step 2. Select your profile name in the top right corner.

Step 3. Select the LOG OUT button.

Step 4. Restart the Spotify app, and log into your Spotify account.

Log Out Spotify Account on PS4

Fix 4. Restart Your PS4

Using PS4 for a long time without restarting will cause memory and CPU logging. These can result in failure of running Spotify. Rebooting your PS4 can also help fix Spotify not working on PS4. It can help clear the console's cache, which can resolve bugs in apps like Spotify.

Step 1. Turn off the PS4 console.

Step 2. Unplug the power cable from the PS4, and wait 30-60 seconds for a while.

Step 3. Plug the cable back into the PS4 and turn it on.

Step 4. Open the Spotify app and check if it is working.

Fix 5. Uninstall and Reinstall the Spotify App

If the previous methods don't help, you can also consider uninstalling and reinstalling the Spotify app on your PS4. This ensures you have the latest Spotify version with potential bug fixes and performance improvements.

Step 1. Find and select the Spotify icon on the Home screen on PS4.

Step 2. Press on the OPTIONS button on the PS4 controller. Then, choose DELETE > OK.

Step 3. Once uninstalled, go to the PlayStation Store, and then find Spotify to download and install.  

Step 4. Launch the Spotify app and enter your account. Then, follow the on-screen prompts to link your Spotify account.

Once you've completed these steps, check if the issue with Spotify not working on PS4 has been resolved.

Fix 6. Use Hard Disk Drive

If you're experiencing issues with Spotify not loading on PS4 due to insufficient storage space, it's advisable to use a hard disk drive (HDD) to expand the available space. This enables you to move games or apps to the HDD, freeing up space on PS4's internal storage for Spotify to run smoothly.

However, please note that if you also install Spotify on the external HDD, PS4 might notify you that the app is installed in two different locations. In this case, you will need to delete one of them to use Spotify properly.

Fix 7. Change the DNS Server

DNS errors can be the reason why Spotify not working on PlayStation 4. They can prevent your PS4 from connecting to the internet or PSN, making most features unavailable. To fix this, you can try manually changing the DNS server settings on your PS4.

Step 1. Head to your PS4 Settings > Network.

Step 2. Select Set up Internet Connection > Use Wi-Fi > Custom.

Step 3. Sign in to your Wi-Fi with the password.

Step 4. Change the IP Address Settings to Automatic. Then, choose Manual in the DNS settings.

Step 5. Change the DNS server manually.

Step 6. Finish the setup and test if Spotify works.

Change the DNS Server on PS4

Fix 8. Rebuild the Database

You can also try rebuilding the database. Over time, the PS4's data can become corrupted, or system errors or glitches will affect app functionality, leading to Spotify not working on PS4. Rebuilding the database can scan your entire PS4 system for corrupted data and potentially fix any bugs, errors, and glitches.

Step 1. Turn off PS4.

Step 2. Hold the power button on the console until the second beep, and then PS4 will enter Safe Mode.

Step 3. Choose the Rebuild Database option and select OK to move on.

Step 4. Wait for it to finish. After that, check if Spotify is still not working on PS4. If not, then refer to other options in the list.

Rebuild the Database

Fix 9. Initiate PS4

When all previous methods fail to fix Spotify on PS4 not working, the final shot is to initialize your PS4. However, please note that this will erase all data stored on the console, including game saves, saved game data, personal profiles, and settings. Therefore, please make sure to back up all the content you want to keep in advance.

Step 1. Head to PS4 Settings. Then, scroll down to choose the Initialization option.

Step 2. Select Initialize PS4 > Full to move on.

Step 3. Wait for the process to complete. It will take a few hours.

Step 4. Restart PS4 and download Spotify to try again.

Initiate PS4

Tips. How to Play Spotify on PS4 Without Hassle

By following the step-by-step guide above, you can easily fix Spotify not working on PS4. To smoothly listen to Spotify, it'd be better to download Spotify music. However, PS4 doesn't offer offline playback for Spotify, so you can only listen to music online, which may cause choppy playback. Meanwhile, though Spotify songs can be downloaded on some devices like PC, the downloads are encrypted. You are unable to transfer and play them outside the app. In such a situation, consider converting Spotify to MP3, and then transferring it to a USB drive to play on PS4.

To solve this problem, TuneFab Spotify Music Converter stands out as a powerful solution that enables you to download Spotify songs, playlists, albums, and podcasts without DRM restrictions. Moreover, it can convert Spotify music to MP3, M4A, WAV, FLAC, AIFF, AAC, and ALAC formats, which is convenient for you to play on various devices and players.

It is worth mentioning that this converter can also preserve lossless sound quality and ID3 tags, ensuring a high-quality music listening experience. With this tool, you can listen to Spotify offline even without premium. Therefore, if you want to listen to Spotify music on PS4 offline, this converter is a must-have.

Next, let's go through the step-by-step tutorial below to learn how to play Spotify on PS4 offline with TuneFab.

Step 1. Install and Launch TuneFab Spotify Music Converter

TuneFab Spotify Music Converter is available on Windows and Mac. Simply launch it and enter the built-in Spotify web player by clicking the Open the Spotify web player option. Then, log in with your Spotify account to access the music library.

Step 2. Add Spotify Songs, Playlists, Albums, or Podcasts

Head to your favorite Spotify songs, playlists, albums, or podcasts. You can simply drag and drop the music file to the floating Add button. Then TuneFab will automatically fetch the music information and add it to the converting list.

Add Spotify Songs, Playlists, Albums, or Podcasts to Convert

Step 3. Customize Output Settings

Move to the Converting list, go to the Convert all files to menu, and select MP3 as the output format. For advanced output settings, you can go to Settings > Preference to customize SampleRate, Bitrate, Default Output Format, and so on.

Select MP3 as the Output Format

Step 4. Convert Spotify Music to MP3 for Offline Playback

When get all the settings done, simply click on the checkbox to select the Spotify songs you want to download. Then, hit Convert All to start converting Spotify music to MP3. After that, you can check all your downloads in the Finished section. Also, you can click on the View Output File to locate its saving folder.

Download Spotify Music to MP3 without Premium

Step 5. Transfer Spotify Files from PC to PS4 with USB

Now, you can effortlessly listen to Spotify music offline without Premium while playing a game on PS4.

Transfer Spotify MP3 Files to PS4 via USB Drive


This is the ultimate guide on how to fix Spotify on PS4 not working, along with 9 easy-to-follow tutorials to help you get fixed. Additionally, if you want to listen to Spotify offline on PS4 without any issues, you can also use TuneFab Spotify Music Converter to download DRM-free songs, playlists, albums, and podcasts from Spotify to MP3, M4A, WAV, FLAC, AIFF, AAC, and ALAC. These files can then be transferred to a USB drive and played offline directly on your PS4. Now, TuneFab offers a 30-day free trial to let you test its features. Let's download it and have a try!

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