Didn't receive the license key promptly?
Accidentally deleted your order information email or lost/forgot the license key?
Go get your license key back instantly here.
Normally, you will receive a confirmation e-mail that includes your order details and license key within one hour after your order is successful. Please check your SPAM folder in case it has been tagged as SPAM.
Please make sure that you've entered the license key correctly. You'd better copy and paste the key from the email you receive to avoid errors.
If you forget your order details such as licensed email or order number, you can go to MyCommerce Share-it Order Search page to locate your order.
If you have changed email address or need the key to be sent to a different address, please contact us with your detailed purchase information.
If you still have questions, send us a message. We'll reply within 48 hours.
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