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Fixed: Best Solutions to Spotify Black Screen Issue

By Claire Wilson

February 24, 2019

Many Spotify users are complaining that the Spotify main interface gets into black screen after upgrading to the new version. It is able to see the top menu, but the main parts of the interface are black. That is possibly a conflict while you are running the program on your computer or there's something wrong with the Spotify program package. No matter which one is it, there are solutions that we can fix this Spotify black screen issue.


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CONTENTS


Part 1. End Spotify App on Computer/Mac

As mentioned above, it is possible that there's a conflict between the program that are running on the background. The solution is to end Spotify app on your computer and relaunch it to see whether it works.

Spotify Black Screen


Step 1. Right click on the bottom task bar.

Step 2. Find the "Task Manager" tab in the pop-up menu.

Step 3. Click in and you will see the running program listed in task manager as below.

Step 4. Find all "Spotify" app and end them one by one by clicking on the app and choose "End task" at the bottom right.

End Spotify Task Manager


Step 5. Then you will find that the issue solved and your Spotify works normally as it used to be.

Spotify Blackscreen Solved


Part 2. Back up Spotify Songs with TuneFab Spotify Music Converter

Another possible reason why Spotify app is not working normally is due to the user having a redirected AppData folder set by Group Policy. The solution to solve this is to modify in Group Policy and reinstall Spotify app.


However, to prevent any potential lost of your Spotify songs, I would highly recommend that back up Spotify songs on your computer. To back up Spotify songs offline, we need to purchase Spotify Premium and remove DRM protection of Spotify OGG Vorbis. It's neither budget-saving nor effortless. TuneFab Spotify Music Converter will be your best companion.


TuneFab Spotify Music Converter is an excellent software for Spotify users to download Spotify OGG to MP3, WAV, M4A and FLAC without paying Spotify monthly for the Premium plan. It is a budget saving solution as well as an ideal solution because the process is extremely easy:


Step 1. Download TuneFab Spotify Music Converter

Download TuneFab Spotify Music Converter on your computer. Follow the instruction and finish the installation. Then, you will see the interface as below.

TuneFab Spotify Music Converter


Step 2. Add Spotify Songs

Click on "Add Files" and if you already installed Spotify app on your computer before, the program will be brought up and you will be able to add songs from your Spotify library to the program. You can drag and drop the songs, playlists, albums, artists and more with ease. After that, hit on "Add" at the bottom right.

Add Files to Converting Software


Step 3. Choose Songs to Convert

If you've added a whole Spotify playlist into TuneFab Spotify Music Converter, I believe that there are some songs inside you would like to exclude before converting. To save both time and space of your computer. So, in this step, you are allowed to browse the songs in the playlist, album or artists you just added and uncheck the box next to the songs you don't want to convert. Hit on "Add" again when it's done.

Choose Songs to Convert


Step 4. Select Output Format & Folder

Even though TuneFab Spotify Music Converter enables you download Spotify OGG Vorbis to MP3, WAV, M4A and FLAC. But, as for me, I prefer set MP3 as a default music format for my Spotify songs because MP3 is supported in most music players, music editors or other devices. Go to "Options" > "Advanced" > "Format" to show up the format options. Choose "MP3" and move on.

Select Output Format


To locate your smartphone easier, you can go to "Options" > "General" > "Select..." to choose the path you would like to Spotify songs to be stored in.

Choose Output Folder of Spotify


Step 5. Convert Spotify Music to MP3/M4A/WAV/FLAC

As all setup is done, you can now click on the green "Convert" button on the top and the conversion will start. Just sit tight and wait till the end of the process.

Convert Spotify Songs to MP3


Part 3. Reinstall Spotify App on Your Computer

After finishing part 2, your Spotify songs are saved on your computer as a backup. Now, you can go on to fix the Spotify black screen issue.


Step 1. Click on Start Menu from the bottom left corner and find "Run" from the pop up menu.

Locate Run Interface from Start Menu


Note: The shortcut to access the Run app is to tap "Win+ R" at the same time.


Step 2. Input "gpedit.msc" in the blank as shown below.

gpeditmsc


Step 3. Now you've entered Group Policy Management Editor. Find "AppData(Roaming) Properties" and redirect the folder from network to other specified location by choosing "redirect to the local userprofile location" as below and then hit on "OK".

Redirect Appdata Properties to Local Userprofile


Step 4. Remove Spotify app and re-install it. Then, after these steps, you will find that Spotify works normally as it used to be.

Spotify Turns Normal Finally


Now, you can see it is not a big deal if sometimes your Spotify works abnormally. You can always find a solution from TuneFab.Com and follow the steps on your own to fix it. It's quite fulfilling to solve the problem by yourself, isn't it? Stay tuned to explore more!


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