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How to Deal with iTunes Movie Download Error

By Tony Moton

January 16, 2018

"Whenever I try and download a song from itunes directly to my iphone I get the message: Download Error. Tap to retry. Does anyone have any other ideas?"

"Hello! So I recently tried to download a rented movie. It got about a quarter of the way through downloading when the error message occured 'There was an error downloading your purchased music. An unknown error occurred (-50).' Is there another solution to this issue?"

It's not hard to find such similar questions in the Apple Community, complaining about the downloading error in iTunes movie. Next, we'll provide you some methods to help you deal with iTunes Movie download error, including "Download Error. Tap to retry." and "Unknown Error(-50)".

How to iTunes Solve Download Error Tap to Retry

When this error occurs, you probably can not finish your downloading of iTunes movie. Or you are not able to download your purchased/rental iTunes movie and can't remove it from your download list.

So what causes these issues?

• No connection to the Internet.

• Slow connection to the Internet.

• Your iDevices or PC restart during a download.

• Your iTunes drops out before finishing download

• Another application such as a third-party program or firewall restricted the download

Method 1.

Restart your computer and launch your iTunes again to check if you can re-download the movie. What's more, you need to make sure you have installed the latest version of iTunes.

Method 2.

For PC, you can click on "Account" from the menu bar and choose "Check For Available Downloads" of the iTunes interface. Next, you need to enter your password, and then, you can press the "Backspace" or "Enter" on your keyboard, or click on "View Account". And your downloads will restart automatically.

Method 3.

As for iPhone or iPod touch, open your iTunes Store App and tap "More" at the bottom of the screen. And then, you can tap "Downloads".

As for iPad, after tapping "Downloads", you can see "Downloads" only if you hold available items to download or active or paused downloads. And then, enter Apple ID and password if there is a message popping up. Lastly, tap the blue download arrow to restart downloading the movie.

How to Solve iTunes Movie Download Error -50

According to the Apple Support database, it occurs when there is timeout connecting to the server. You can find a lot of discussions about this issue, but it seems that it's too complicate to solve it. Actually, you are able to fix it with following few steps. First of all, you need to check if your iTunes is connected to the Internet and make sure you have downloaded the latest version of iTunes.

Method 1.

Step 1. Launch iTunes on your PC.

Step 2. Click on "iTunes" and go to "Preferences".

Step 3. Choose the "Advance" tab

Step 4. Click on "Reset warnings and Reset cache", and then click OK

Step 5. Restart the PC, run iTunes, try to redownload iTunes movie again.

Method 2.

Step 1. Quit iTunes.

Step 2. Delete your folder of iTunes Downloads on your PC.

Step 3. Launch iTunes.

Step 4. Select "Store", and then, choose "Available Downloads".

Step 5. Provide Apple ID and password to try again.

Recommendation: TuneFab M4V Converter

You might be tired of troubleshooting issues all the time, so here we recommend you a third-party software called TuneFab M4V Converter, which is capable to unlock DRM protection of iTunes M4V movies. The software supports MP4 as output format which is accepted by most of devices. You just need 4 steps to operate and wait for few minutes, and then, you are able to watch iTunes Movies freely.

Here's the simple tutorial:

Step 1. Launch the Latest TuneFab M4V Converter

The latest TuneFab M4V Converter can be downloaded on After installing it, you need to launch the software and check if the software is available on your PC. And you need to check if it can read your iTunes playlists directly.

Launch TuneFab M4V 

Step 2. Drag Your Downloaded iTunes Movies

If the software is running successfully, you can directly drag the iTunes movies you have downloaded before to the software. Or you can click on "Add Files" to select the iTunes M4V movies you want to convert.

Select Converted iTunes M4V Movies

Step 3. Decide Proper Output Settings

In this step, you can select a suitable output format for your converting M4V movie. Besides, it's optional to click on the "Gear" icon to save the audio tracks and the subtitles of the movie.

Decide Proper Output Settings

Step 4. Convert M4V to MP4

In this final step, you need to click on the "Convert" on the menu bar to start converting iTunes M4V movie into DRM-free MP4 movie. All converting files will be saved as MP4 files without DRM protection after few minutes.

Convert M4V to MP4

To achieve DRM removal, TuneFab M4V Converter must be the best choice for you, which has the ability to solve download error and enable you to watch iTunes M4V movies freely.

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