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[Fixed] Apple Music Not Working on Android: The Ultimate Guide 2019

By Catrina Jones

Updated on July 28, 2019

Looking for the ultimate solution to fix the recently reported Apple Music for Android bugs? If that so, this guide is absolutely helpful to you. No matter you are using Samsung Galaxy 8, Samsung Galaxy Note 9, Pixel 2, LG or other Android phones, you might experience the similar issues when listening to Apple Music. Let's cut to the chase and see how to fix the problems.


CONTENTS


The Most Reported Apple Music Issues on Android 2019

1. Apple Music doesn't download songs after updating to Android 9.0 Pie

2. Album artwork doesn't get downloaded properly

3. Can't load library on Android

4. Apple Music no longer plays many songs

5. Apple Music keeps skipping songs

6. Apple Music item not available

7. Apple Music no sound

8. Apple Music is stuttering

9. Apple Music offline not working

10. Apple Music not downloading music on Android 


Part 2. How to Troubleshoot Apple Music Not Working on Android

Solution 1. Try Forced Quit Apple Music App and Restart

Solution 2. Turn on App Permissions

Solution 3. Try Clearing App Cache

Solution 4. Restart Your Android Device

Solution 5. Uninstall and Reinstall Apple Music App


Solution 1. Try Forced Quit Apple Music App and Restart

Step 1. Go to "Settings" on your Android phone and select "Apps & notifications".

Step 2. If you can't see Apple Music app, scroll down and click "See all apps".

Step 3. Select "Apple Music" app > click "Force stop".

Step 4. Wait for 30 seconds and then turn on Apple Music again.

Contact Apple Support


Tips: Force quitting won't delete or uninstall the app from your device, it only closes all background process related with Apple Music app.


Solution 2. Turn on App Permissions

Updating Android system version to Android 9.0 might have removed all App permissions automatically. You can open "Settings" > "Apps & notifications" > "Apple Music" > "Permissions" > and turn on "Storage" option. After that, launch Apple Music app again.


Solution 3. Try Clearing App Cache

Step 1. Open "Settings" on your Android phone.

Step 2. Tap "Storage" and choose "Music & audio" from the storage page.

Clearing App Cache

Step 3. Find "Apple Music" app and tap on it.

Step 4. Tap "Clear cache" button to clean the files stored in Apple Music app.

Step 5. Start Apple Music app and all files will be downloaded again like you are using it for the first time.

Clearing Apple Music Cache


Solution 4. Restart Your Android Device

It is the simplest method to get your Apple Music working properly again. Force quit your device and restart it after 30 seconds.


Solution 5. Uninstall and Reinstall Apple Music App

Sometimes you can fix unknow errors by uninstalling and reinstalling an app when it's not behaving properly.


If the above methods can't fix your Apple Music problem, let us know in the comment and we'll try our best to help you find the solution.


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