How to Fix Apple Music Family Plan Not Working

By Zoe Clarke

Updated on February 13, 2020

Q: Why certain family members can't get access to Apple Music catalogue and are asked to join Apple Music after I add them to Apple Music Family Plan?


A: Well, Apple Music Family Plan not working might be caused by incorrect operation, unexpired Apple Music trial period, signing in with wrong Apple ID, etc.


Therefore, in order to fix Apple Music not Sharing with Family, I suggest you check if you join Apple Music Family Plan and set up Family Sharing correctly at first, detailed guide can be found in How to Share Apple Music with Family Members. If you do everything right but Apple Music Family Sharing not showing up, then try below fixes one by one.


CONTENTS


1. Check if you sign in with the Apple ID you used for joining Apple Music Family Plan

If you have created more than one Apple ID, the first thing you should try to fix Apple Music not sharing with family members is to check if you use the same Apple ID as you used for joining Apple Music Family Plan to set up Family Sharing and add your family members. Here comes the guide about how to verify the Apple ID on iOS device and Mac.


On iOS device:

Tap "Settings" icon > your account name to go to Apple ID interface. On the interface, you can see the Apple ID information that you use on the particular device.

Verify Apple ID on iOS Device


On Mac:

Click on the Apple logo at the top left corner, then select "System Preferences" and click on "iCloud". Now, you can check the details of your Apple ID.

Verify Apple ID on Mac


If the ID is not the one that you use for purchasing Apple Music subscription, then log out and log in with the correct ID.


2. Ensure you've enabled Apple Music on SHARED FEATURE list

Family Sharing allows users to share not only Apple Music but also photo album, Apple Books, App Store purchases, etc., so if you run into the problem of Apple Music Family Plan not working, check if the family organizer has chosen "Apple Music" after setting up Family Sharing by following the below guide.


Step 1: Go to "Settings" > your name.

Step 2: Tap "Family Sharing".

Step 3: On the "SHARE FEATURES" list, make sure you've turned on "Apple Music" option. If not, then enable the option.

Turn on Apple Music


3. Sign out and then sign in with your account again

Though you don't know why Apple Music Family membership not working exactly, you can always try to sign out of your account and then log back into your account.


On iOS device, go to "Settings" > your name, then tap "Sign Out" on the bottom of Apple ID screen, after that, sign back in with your account.


On Mac, open iTunes, click on "Account" on the menu bar and select "Sign Out" from the list, then click on "Account" again and select "Sign in" to sign in with your account again.


Now, check whether your family members can get access to Apple Music with their account, if not, then try below fixes.


4. Remove and then add your family members again

If you can't share Apple Music with some of your family members, then your problem might be caused by an error occurring when you add them to your Apple Music Family Plan, therefore, try to remove them and add them to your Family Plan again.


Step 1: On iOS device, tap "Settings" > your name > "Family Sharing".

Step 2: Select the family member who has the problem of Apple Music Family membership not working and tap "Remove" icon.

Step 3: After that, repeat step 1, tap "Add Family Member" and select the person you want to add to Family Plan.

Add Family Member to Family Plan


5. Try again when Apple Music trial period is over

For some family members who still enjoy Apple Music trial, it's normal that Apple Music Family Plan not working happens to them. When their trial expires, Apple Music Family Sharing not showing up won't be a problem, thus, just wait patiently.


6. Make sure family members sign in Apple Music, iCloud and iTunes with the same account

Except checking whether you log in with the same Apple ID as the one that you use for joining Apple Music Family Plan, family members are supposed to ensure they sign in Apple Music, iCloud and iTunes with the same account. Also make sure the account is the one to which family organizer send an invitation.


7. Contact Apple Music Support for help

If you've already tried all above solutions, but Apple Music Family Plan not working still exists, then ask Apple for help. Simply go to Apple Support, scroll down and click on "Get support"and corresponding option, then either talk to Apple support by phone or start a chat session with Apple support.

Chat with Apple Support


8. Share Apple Music without Family Sharing

Hopefully you can fix Apple Music not sharing with family by following above solutions, but if not, then you should consider sharing Apple Music by another way, for example to download Apple Music to MP3 and then share with family members without limitation. To do that, an professional Apple Music downloader like TuneFab Apple Music Converter is an indispensable tool.


TuneFab Apple Music Converter is all-in-one software for downloading Apple Music to common formats, removing DRM from Apple Music and extracting audio from iTunes video. More importantly, conversion speed can be up to 10X.


Step 1: Launch Apple Music Downloader

Click on either download button to download TuneFab Apple Music Downloader and then install it on your computer.

Step 2: Add Music

Click on the Apple Music playlist and select Apple Music songs that you want to share with family members by ticking the check box.

Select Apple Music Songs


Step 3: Set Output Preferences

Go to "Output Settings" tab and select MP3, M4A, AAC, etc. from the output format list.

Choose Output Format


Step 4: Save Apple Music to PC

Click on "Convert" button on the top menu to start the conversion. All DRM-free Apple Music songs are saved in the output folder, you are free to share them with your family members(for personal playback).

Start the Conversion


Conclusion

8 efficient solutions to fix Apple Music Family Sharing not working are listed above, I believe one of them can certainly solve your problem. Therefore, for those who would like to share Apple Music with family members, you had better collect this article and share IT with your family members.


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